What is A Collaborative Business Environment
And Why Is It So Important?

Collaborative Business Knowledge (CBK) is a market supersegment that contains a broad set of collaboration and knowledge/information sharing tools.

In today’s competitive environment, companies are seeking the optimal path to the creation of enterprise-wide Collaborative Business Environments (CBEs), which are the nexus between knowledge sharing, collaboration, and the business itself. Companies that build solid and well-structured CBEs are able to leverage their people and knowledge while creating environments that actually facilitate how people do their work on a daily basis.

The Knowledge Worker Impact Metric, has been developed to help companies planning to deploy a Collaborative Business Environment, understand the strengths and weaknesses of the tool(s) as they apply to the needs of the knowledge worker.

Having access to all of one’s applications in one place - with a common
interface - creates a single work environment ,that replaces the traditional desktop metaphor.

Bringing people together - both synchronously and asynchronously - allows the enterprise to run on twenty-first century time. The ability to deliver information and knowledge, when and where these are needed, increases productivity. Having key business indicators always available - dashboard style - helps ensure managers will not miss changes impacting their decisions. Effortlessly locating the knowledge and people resources ensures that fewer opportunities will be missed. And knowing when an event must occur - be it a phone call or document approval - speeds reaction time throughout the enterprise, increasing productivity and lowering costs.

- Neville Suzman ( CIO / IT Strategy & Development)